Instant digital download — no shipping, ever. Edit free in Canva or download now.
artsyhive

Help & common questions

Everything about how your printables arrive, what you may do with them, and what happens if something goes wrong. Can't find your answer? Contact us — we're one message away.

How it works

Instant download

  1. Check out securely.
  2. Your files arrive by email within minutes.
  3. Print at home or at any print shop — card stock (65–110 lb) makes it feel extra premium.

Canva template

  1. Check out securely.
  2. Your Canva template link arrives by email within minutes.
  3. Open it free in Canva and edit every detail in your browser.
  4. Download and print — at home or at any print shop.

Made to order

  1. Check out securely.
  2. Add your party details through the personalize link in your email.
  3. We craft your piece and email it to you print-ready.

FAQ

Do I need any special software?

No. Instant downloads open with any PDF or image viewer. Canva templates edit in your browser with a free Canva account — nothing to install.

When do I get my files?

Instant downloads and Canva template links arrive by email within minutes of checkout. Made-to-order pieces are crafted after you add your details and emailed when ready.

Can I print at a print shop instead of at home?

Absolutely — home printers, local print shops, and online print services all work. Card stock (65–110 lb) makes invitations and signs feel extra premium.

Does anything ship to me?

No — everything is digital. You receive files (or a Canva template link) by email; nothing physical ships.

My file won't open or looks wrong — what now?

Contact us. If a file is broken or isn't what you ordered, we'll fix it or refund it. See refunds & guarantee.

License & usage

Every purchase includes a personal-use license:

  • You may print as many copies as you need for your own event, edit the design's text and details, and use home or commercial printers to print it.
  • Please don't resell or redistribute the files or designs, share the files or your Canva template link with others, or use the designs commercially.

Buying for a client's party (planners, hosts-for-hire)? Ask us — we're happy to help find the right arrangement.

Refunds & guarantee

Because files are delivered instantly, digital purchases are final once delivered — that's the nature of digital goods. But: if a file is broken, won't open, or isn't what you ordered, contact us and we'll fix it or refund it. A wrong file is our problem, not yours.